Objective
Complete the workflow using official provider interfaces while keeping credentials and secrets private.
Never send passwords, TOTP secrets, recovery codes or payment credentials to support.
Steps
- Step 1. Reconfirm the product, plan, supported region and intended customer before delivery.
- Step 2. Use the agreed delivery method and provider-approved activation workflow.
- Step 3. Share the official installation or sign-in destination and concise activation instructions.
- Step 4. Remind the customer never to send passwords, one-time codes or recovery codes to support.
- Step 5. Ask the customer to confirm the expected Active, Licensed or subscription status.
- Step 6. Provide the order reference, warranty coverage and correct support channel.
- Step 7. Record the delivery and confirmation time, then close the fulfillment task.
Verify the result
Confirm the provider interface shows the expected active or completed status.